Software Support

PHP Live! Knowledge Base
Frequently Asked Questions
  • Can I change the PHP Live! logo so that it matches my website?
  • What are the server specs for the Self-Hosted Solution?
  • Is there a trial version I can download and install on my server?
  • How can I upload files or how do I enable file upload for visitors and operators?
  • I'm a developer and want to know if I can use PHP Live! on all of my client's websites?
  • Is software support available? If so, for how long?
  • When the chat session ends, visitors can leave a comment. Where can I view the comments?
  • Does PHP Live! use any type of PHP framework?
  • What areas of the software is translated?
  • Does PHP Live! include spell check?
  • Cookies set by the PHP Live! system for the visitor chat area
  • Will the On Demand accounts receive free upgrades and support?
  • Can I deploy PHP Live! on multiple websites I own and operate?
  • How do I login to the PHP Live! system? My login information is not working.
  • Is the Download solution a complete standalone system with all data on my server?
  • Is there a reseller plan or a reseller discount?
  • Can I remove the PHP Live! link back from the visitor chat window?
  • Is PHP Live! compatible with PHP 7?
  • Is PHP Live! GDPR ready?
  • Can I provide a live chat service to my clients with my purchased copy of PHP Live!?
  • Client Forum
    Title Created
    A new build 4 is available to download.
    Hi, PHP Live! v.4.9.5 (build 4) is available to download. The "Autom...
    Sep 16, 2021
    Re: Bot Integration while PHPLive Agents Off Line
    I would like this as well, something like the livezilla bot API, which...
    Sep 13, 2021
    WinApp (Chromium) v.1.0.4
    Hi, WinApp (Chromium) v.1.0.4 is available to download. The new vers...
    Sep 13, 2021
    WinApp (Chromium) v.1.0.1
    Hi, WinApp (Chromium) v.1.0.1 is available to download. The new vers...
    Sep 12, 2021
    (New) WinApp Chromium v.1.0.0
    Hi, The WinApp has been migrated to a Chromium based app. Voice Chat...
    Sep 11, 2021
    Re: LDAP addon updated
    Hi, The LDAP addon was updated to search for "displayname" field for ...
    Sep 6, 2021
    LDAP addon updated
    Hi, For those that may want to use LDAP for the operator login proces...
    Sep 4, 2021
    Re: List link to article that may be related to the chat request subject.
    Hi, Most likely there will be a keyword search type of search feature...
    Sep 3, 2021
    List link to article that may be related to the chat request subject.
    I would like to be able to enter a list of articles with links and key...
    Sep 3, 2021
    PHP Live! v.4.8.4 (build 4) Important Announcement
    Hi, A new build v.4.8.4 (build 4) is available to download. The buil...
    Aug 31, 2021
    Re: 2fa future?
    Hi, Two factor authentication is something that has been researched h...
    Aug 26, 2021
    2fa future?
    Hi Is there a possibility for 2fa Thank you
    Aug 25, 2021
    Contact Us
    • Live Chat
      Live chat is available M-F 9am-5pm (MST).
      Click for live chat.
    • Phone
      Phone support is available M-F 9am-5pm (MST).
      +1 (720) 336-8323
    • Email
      Email support is available 24x7 but response times may vary after business hours M-F 9am-5pm (MST).
      tech@phplivesupport.com