Software Support

PHP Live! Knowledge Base
Frequently Asked Questions
  • Can I change the PHP Live! logo so that it matches my website?
  • What are the server specs for the Self-Hosted Solution?
  • Is there a trial version I can download and install on my server?
  • How can I upload files or how do I enable file upload for visitors and operators?
  • I'm a developer and want to know if I can use PHP Live! on all of my client's websites?
  • Is software support available? If so, for how long?
  • When the chat session ends, visitors can leave a comment. Where can I view the comments?
  • Does PHP Live! use any type of PHP framework?
  • What areas of the software is translated?
  • Does PHP Live! include spell check?
  • Cookies set by the PHP Live! system for the visitor chat area
  • Will the On Demand accounts receive free upgrades and support?
  • Can I deploy PHP Live! on multiple websites I own and operate?
  • How do I login to the PHP Live! system? My login information is not working.
  • Is the Download solution a complete standalone system with all data on my server?
  • Is there a reseller plan or a reseller discount?
  • Can I remove the PHP Live! link back from the visitor chat window?
  • Is PHP Live! compatible with PHP 7?
  • Is PHP Live! GDPR ready?
  • Can I provide a live chat service to my clients with my purchased copy of PHP Live!?
  • Client Forum
    Title Created
    Re: File Attachment directory htaccess file
    Hi, The v.4.9.18 has been updated to include the updated htaccess fil...
    Jan 20, 2022
    File Attachment directory htaccess file
    Hi, As reported by client "turbosite", some server environments may r...
    Jan 20, 2022
    PHP Live! v.4.9.18 is available to download
    Hi, A new version v.4.9.18 has been quickly made available due to the...
    Jan 19, 2022
    Re: Knowledge base
    it would also be interesting to have categories and subcategories for ...
    Jan 18, 2022
    Re: Knowledge base
    I think it would be better if the knowledge base as a department optio...
    Jan 18, 2022
    Re: Operator-Operator-Chat including Offline-Messages
    Hi, This is the Message Box feature that is available since v.4.9.16....
    Jan 18, 2022
    Knowledge base
    I would like to suggest an option to disable "close" in the knowledge ...
    Jan 18, 2022
    PHP Live! v.4.9.17 is available to download
    Hi, The v.4.9.17 is available to download. It is made available soon...
    Jan 16, 2022
    PHP Live! v.4.9.16 international language pack situation
    Hi, There has been reports of some international language packs (exam...
    Jan 13, 2022
    Instant Messaging addon for all clients
    Hi, After careful review based on many factors, the Instant Messaging...
    Jan 13, 2022
    Instant Messaging addon for Enterprise clients only starting January 15th
    Hi, The Instant Messaging addon was made available just this year 202...
    Jan 8, 2022
    Voice Chat addon for Enterprise clients only starting January 15th
    Hi, To limit any confusion, the Voice Chat addon was automatically in...
    Jan 8, 2022
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