Software Support

  • Can I provide a live chat service to my clients with my purchased copy of PHP Live!?
  • How can I upload files or how do I enable file upload for visitors and operators?
  • Is software support available? If so, for how long?
  • Can I use PHP Live! on my iPhone or other mobile devices?
  • I'm a developer and want to know if I can use PHP Live! on all of my client's websites?
  • When the chat session ends, visitors can leave a comment. Where can I view the comments?
  • Can I change the PHP Live! logo so that it matches my website?
  • Does PHP Live! use any type of PHP framework?
  • What areas of the software is translated?
  • What are the server specs for the Download Solution?
  • Will the On Demand accounts receive free upgrades and support?
  • Does PHP Live! include spell check?
  • Client Forum Posts
    Title Created Message
    Re: Office 365 SMTP Error Jun 4, 2020 Hi, For those using Office 365 as their SMTP, please email tech@phpli...
    Re: Voice Chat feature upcoming improvements with your help Jun 3, 2020 Hi, After additional tests on various network environments, the voice...
    Keyboard accessible chat bubble Jun 3, 2020 Hello, A feature I'd like to request is a keyboard-accessible way to ...
    Re: Office 365 SMTP Error Jun 3, 2020 Support was very helpful getting this resolved. They supplied me with ...
    Voice Chat feature upcoming improvements with your help Jun 3, 2020 Hi, For those utilizing the Voice Chat feature, if you encounter voic...
    Department Groups shows all departments on the chat request window - fixed Jun 3, 2020 Hi, For those utilizing Department Groups (Setup Admin > Departments ...
    Re: Max Concurrent Chats May 29, 2020 Thanks, that's what I thought.
    Knowledge base integration May 28, 2020 Dear, is it possible to make a knowledge base integration after the vi...
    E-Mail From Address May 27, 2020 The option to select whether the emails sent out from the system comes...
    Re: Specific Department Offline May 26, 2020 Hi, The ability to go offline for a specific department (if enabled),...
    Live Chat, Phone or Email
    Request live chat or call +1 (720) 336-8323 for phone support. Office hours are M-F 9am-5pm MST. Email support is available 24x7 but response times may vary after office hours.
    Customer Support: info@phplivesupport.com