Software Support

  • When the chat session ends, visitors can leave a comment. Where can I view the comments?
  • How can I upload files or how do I enable file upload for visitors and operators?
  • Is software support available? If so, for how long?
  • What areas of the software is translated?
  • Can I provide a live chat service to my clients with my purchased copy of PHP Live!?
  • Can I change the PHP Live! logo so that it matches my website?
  • Can I use PHP Live! on my iPhone or other mobile devices?
  • What are the server specs for the Download Solution?
  • Does PHP Live! use any type of PHP framework?
  • I'm a developer and want to know if I can use PHP Live! on all of my client's websites?
  • Will the On Demand accounts receive free upgrades and support?
  • Does PHP Live! include spell check?
  • Client Forum Posts
    Title Created Message
    Review PHP Live! and win a $20 Gift Card! Feb 20, 2020 Hi, Review PHP Live! and win a $20 Gift Card! Your review and feedba...
    Re: Adding Own Feb 19, 2020 Artificial Intelligence Bot (AI) Bot, built-in will be a good option +...
    Re: Ability to sort departments Feb 9, 2020 Thanksssssssss
    Re: Ability to sort departments Feb 9, 2020 Hi, Ability to sort the department selection is now available with v....
    Re: Option to automatically mail the transcript to the customer after closing the chat Feb 9, 2020 Hi, Automatic email chat transcript to the visitor is now available w...
    Re: PHP Live! upcoming changes and roadmap Jan 28, 2020 Nice to see this in action!!!! very useful
    Ability to choose map service and drop dependency for google maps Jan 28, 2020 It would be really useful to be able to choose the map service to inte...
    PHP Live! upcoming changes and roadmap Jan 27, 2020 Hi, In the very near future, there will be a version roadmap with set...
    Minor update to v. Jan 24, 2020 Hi, When a visitor or the operator ends the chat, the chat ends with ...
    WinApp potential JavaScript error loop - fixed Jan 23, 2020 Hi, Upon initial loading of WinApp operator console, there is no erro...
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    Request live chat or call +1 (720) 336-8323 for phone support. Our office hours are M-F 9am-5pm MST. Email support is available 24x7 but response times may vary after office hours.