Visitor Chat Window
Assist your website visitors via live chat when you are online and provide a convenient method to send you an email when you are offline.
Operator Chat Console
Accept/Decline chat requests, add notes to chat transcripts and request voice chat are some of the actions available on the operator chat console.
Setup Admin Area
The Setup Admin has access to all the administrative features such as creating chat departments, creating chat operators and customizing the system.
Setup Admin Area (Operator Online/Offline Activity Log)
The exact time the operator went online and the time they went offline is saved to the system to provide a total duration online for the day and month.
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