Knowledge Base

  • Website "X-Frame-Options" setting
  • Where can I find the Mobile App Site ID?
  • Mobile App and Sucuri
  • Notification is not appearing on Android lock screen
  • iOS push notification is not arriving
  • On Android, the operator console disconnects when phone goes to sleep or when app is in background
  • Enable repeat push notification for new chat requests
  • Mobile App is a blank white page
  • Mobile App is looping back to the activation screen
  • iOS Mobile App says expired
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    • Email
      Email support is available 24x7 but response times may vary after business hours. Business hours are M-F 9am-5pm (MST)
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