Knowledge Base

  • Improve and optimize the server and the PHP Live! system
  • Improve server performance with custom logging conditions
  • Different chat request greeting message "Welcome to our Live Chat" for different departments
  • Improve server performance by adjusting some PHP Live! variables
  • Move the temporary chat file directory to another location
  • Setup tiered support levels with Hidden Departments
  • Exclude the chat icon display on certain pages
  • Improve website performance by switching off the Visitor Footprint Tracking
  • Enable chat session shortcuts
  • Update the URL of your system
  • Display errors when modifying the code
  • Live chat icon image and placement tips
  • Move the web folder to another location on the server
  • Automatic launch operator console URL
  • Multiple languages for one system
  • Access the setup area without triggering the operator automatic login feature
  • Data URI (string representation of an image) chat icon instead of an image format
  • Convenient method to reference existing PHP Live! chat icon HTML Code
  • Automatically launch the operator console when windows starts
    • Live Chat
      Live chat is available M-F 9am-5pm (MST).
      Click for live chat.
    • Phone
      Phone support is available M-F 9am-5pm (MST).
      +1 (720) 336-8323
    • Email
      Email support is available 24x7 but response times may vary after business hours. Business hours are M-F 9am-5pm (MST)
      tech@phplivesupport.com