Knowledge Base

  • MySQL: The server requested authentication method unknown to the client mysql_old_password
  • Permission denied related errors
  • MySQL "mysql extension is deprecated"
  • mysql_connect: No connection could be made because the target machine actively refused it.
  • mysql_connect: SQL safe mode in effect
  • Error: 500 Internal Server Error
  • MySQL: getaddrinfo failed: hostname nor servname provided, or not known
  • My PHP Live! URL shows a list of files, not a login screen.
  • JavaScript: ReferenceError: Autolinker is not defined - Operator Console is blank
  • MySQL Access denied for user or host error
  • Error: 403 Forbidden error when accessing a directory or file
  • getimagesize: open_basedir restriction in effect
  • MySQL DB Connection Failed
  • Chrome browser desktop notification is not working
  • WinApp: After logging in, the operator console is blank screen
  • Undefined index
  • Uninstalling PHP Live! system
  • unserialize: Error at offset array_merge: Argument #2 is not an array
  • Desktop notification is not displaying on Firefox browser
  • Undefined index: HTTP_REFERER
  • Undefined index: msg_busy
  • Installation troubleshooting tips
  • Undefined variable: VALS
  • Traffic monitor GeoIP displays white flags for ALL traffic
  • WinApp: Google Maps "You are using a browser that is not supported by the Google Maps"
  • PDO Extension Not Enabled
  • Just a blank page without any output or PHP error.
  • Error: include_once: Unable to allocate memory for pool
  • WinApp not working after Windows 10 upgrade
  • ERR_EMPTY_RESPONSE
  • Function Deprecated warnings on 1.x-3.x systems
  • Chat icon not displaying on my website
  • Firefox popup window external links not able to open when clicked
  • Chat session did not create.
  • Operator duplicate login loop error when trying to sign on
  • Can't connect to MySQL
  • Undefined index: SQLTYPE
  • filemtime: stat failed
  • Operators are online, the chat icon says online, but chat request says "Max chat sessions per IP".
  • Column count doesn't match value count
  • Chat session. "Data too long for column"
  • MySQLi Extension Not Enabled
  • IP chat max reached
  • is_writeable: open_basedir restriction in effect
  • MySQL "Too many connections"
  • Undefined variable: patch_v
  • Automatic Chat Invite seems to be random instead of the criteria
  • Traffic monitor shows 0 visitors after upgrading to PHP Live! v.4.7.4 with GeoIP v.9
  • Operators are not seeing the Traffic Monitor footer menu on the operator console.
  • Operators are online but the chat icon on the website says Offline.
  • Lost connection to MySQL
  • Use of undefined constant
  • MySQL: Headers and client library minor version mismatch.
  • zlib.output_compression enabled, the chat icon is not displaying
  • Undefined variable: VERSION
  • Disconnect error 815 with ERR_SPDY_PROTOCOL_ERROR on browser
  • Patch processing looping
  • WinApp error "WinApp is already running."
  • Clicking the chat icon loads a webpage
  • Error: 404 File Not Found
  • Automatic chat invite does not seem to display at the set criteria
  • WinApp shows "Could not connect to the web server. Server may be temporarily down or is unavailable."
  • mysql_connect: No route to host
  • Too many records to search. Text search not available.
  • mysql_connect: Host '...' is blocked because of many connection errors
  • Function mcrypt_decrypt() is deprecated
  • mcrypt_decrypt deprecated error during patch process
  • No address associated with hostname
  • After upgrading PHP Live!, my WinApp still shows previous version or an error
  • mysql_connect: Host '...' is not allowed to connect to this MySQL server
  • "Duplicate Login" continues to display after trying to login as chat operator
  • WinApp: Could not connect to the web server
  • Error patch .. process. Refresh the page and try again.
  • Missing argument in function
  • "Nothing to upload" when uploading a profile picture
  • Desktop notification on Mac is not working.
  • Undefined variable: requestinfo
  • Mobile App requires a secure HTTPS URL.
  • Could not connect to local mail server or mail server is not installed.
  • SMTP addon displays an "undefined" error during activation
  • System error 815
  • When the chat request is declined, the request comes back
  • What happened to the chat transcripts menu on the operator console footer
  • After upgrade, the login screen is loading my website
  • The HTML Code Mapper addon is not processing
  • The GeoIP is showing the wrong IPs or all the IPs are same on the traffic monitor
  • Email is not sending or SMTP addon is not sending emails or there is an email error
  • Patch page is stuck on a percentage