Generate the chat icon HTML Code
Creating custom themes
PHP Live! login URLs
Reset Desktop Notification Settings
Multiple chat icons on the same page
Creating a new language pack file
Resize the visitor chat request window size
Add custom fields on the chat request window
Assign an operator to a department
One PHP Live! installation for multiple domains (server URL masking method)
Disable visitor sending of chat transcripts
Canned responses shared with all operators assigned to the department
Two chat icons on the same page with different chat icon image
Automatic chat invitation configuration
What are the .fes files in the file upload directory?
Access helpful URLs within the operator console with External URLs
Automatically open the embed chat window for operator chat invites
Create additional Setup Admin accounts
Where are the uploaded files saved to on the hard drive and how long are they stored?
Chat routing types: Defined Order, Round-Robin and Simultaneous
Automatic global offline time for department operators
Where is the text "Agent will be with you shortly. Thank you for your patience."
Operator Console "Network Status" network icon explained
Configure the Waiting Queue feature
FTP Program Installation
Skip the pre-chat form
Enable operator "Automatic Login" feature
Transfer chat to an operator or a department
Exclude IPs from the footprint data
Initiate chat with the visitor
Switch your system to HTTPS from HTTP
Enable or disable operator sharing of chat transcripts
One PHP Live! installation for multiple domains (department method)
Create/Edit department groups
Monitor and view current active chats in real-time
Clear browser cache
DMARC domains
Categorize chat sessions with Tags
View missed chats
Update operator profile picture or switch on or off the profile picture display to visitor
Hide the email field on the chat request window
Update the text "To better assist you, please provide the following information."
Hide the embed chat popout icon
Automatically send a canned response immediately after accepting a chat
Mobile: Always open the chat sessions in a new window for all mobile visitors
Update the outgoing transcript email message
Delete a theme from your PHP Live! system
Operator max chat limit automatically route to the next operator
Chat icon offline behavior redirect to a URL - feature description
Manually enable desktop notification
Chat between internal staff/team members (Operator-to-Operator chat)
View operator online/offline activity
Embed chat window at the bottom edge of the webpage without padding
Hide the chat icon when offline
Add a marquee message on the chat window footer area
Update the theme of the chat window
Chat invite has been switched off by the Setup Admin