Knowledge Base

  • How can I upload files or how do I enable file upload for visitors and operators?
  • Is software support available? If so, for how long?
  • When the chat session ends, visitors can leave a comment. Where can I view the comments?
  • Can I change the PHP Live! logo so that it matches my website?
  • Does PHP Live! use any type of PHP framework?
  • What are the server specs for the Self-Hosted Solution?
  • What areas of the software is translated?
  • Does PHP Live! include spell check?
  • Will the On Demand accounts receive free upgrades and support?
  • Cookies set by the PHP Live! system for the visitor chat area
  • Is the Download solution a complete standalone system with all data on my server?
  • How do I login to the PHP Live! system? My login information is not working.
  • Is there a trial version I can download and install on my server?
  • Is there a reseller plan or a reseller discount?
  • Can I deploy PHP Live! on multiple websites I own and operate?
  • Can I remove the PHP Live! link back from the visitor chat window?
  • I'm a developer and want to know if I can use PHP Live! on all of my client's websites?
  • Is PHP Live! compatible with PHP 7?
  • Can I provide a live chat service to my clients with my purchased copy of PHP Live!?
  • Is PHP Live! GDPR ready?
  • Can I use PHP Live! on my iPhone or other mobile devices?
    • Live Chat
      Live chat is available M-F 9am-5pm (MST).
      Click for live chat.
    • Phone
      Phone support is available M-F 9am-5pm (MST).
      +1 (720) 336-8323
    • Email
      Email support is available 24x7 but response times may vary after business hours. Business hours are M-F 9am-5pm (MST)
      tech@phplivesupport.com