Note: If you have multiple chat icon HTML codes that reference different department IDs on the same page, the callbacks will process for the first HTML code that has loaded. The chat icons load asynchronous, meaning the multiple chat icons on the same page will load in a different order for each page load.
Tips & Tricks
- CSS Open Chat - Reference the open chat function using CSS class within the span, div or link.
- Custom Variables - Pre-populate the name, email and question or send your custom variables to the chat request window.
- Transcript Action - When the chat session ends, process your custom PHP code to performan your custom actions.
- Custom Console - Inject custom code to the operator console to add your custom widgets, actions and more.