Help Desk Help Desk   Live Chat Live Chat   Phone +1 (720) 336-8323 M-F 9am-5pm MST
Home
Features
Screenshots
Free Trial
Pricing
Client Login
Help Desk
Search:
Help Desk » Errors and Troubleshooting » filemtime: stat failed
filemtime: stat failed

The error indicates that the particular file it is trying to obtain does not exists.  Most likely the PHP Live! system on your server is an outdated version.

 

If the error message is similar to filemtime(): stat failed for ../themes/{theme}/style.css, simply update the theme from the main operator area, not the operator console.  After the theme update, launch the operator console and the window should load without the error.

 

For all other situations, update your system to the latest version to ensure that your system is patched for all reported issues and also to correct the filetime issue.  The latest version can be downloaded at the client area.

Was this helpful?
could be more helpful? send comment