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Help Desk » Errors and Troubleshooting » Patch processing looping
Patch processing looping

When the system attempts to patch beyond the available patch availability, it is due to a mismatch of the patch file and the variable.  Most likely the variable file did not upload correctly during the FTP process it did not get updated.  To correct the error, you'll want to do the following:

 

  1. Download the latest copy of the PHP Live! system and update your existing PHP Live! files on your server.
  2. In most cases, the new file upload should fix the issue.

 

Be sure that all files were replaced and make note of any errors displayed by the FTP program.  When the uploaded files are all current, there should not be an error of a patch loop.  If the issue persists, please contact tech@phplivesupport.com with your client login and the URL of your PHP Live! system so that a technician can review the error further.

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