Download: $149   Or   On Demand: $9 /mo
Knowledge Base Knowledge Base   Live Chat Live Chat   Phone +1 (720) 336-8323 M-F 9am-5pm MST
Home
Features
Screenshots
Free Trial
Pricing
Client Login
Knowledge Base
Search:
Knowledge Base » Errors and Troubleshooting » The HTML Code Mapper addon is not processing
The HTML Code Mapper addon is not processing

The HTML Code Mapper addon will attempt to use the PHP variable $_SERVER['HTTP_REFERER'] to process the addon.  BUT, this method is not 100% reliable because some server environments may not contain the $_SERVER['HTTP_REFERER'] variable.  That is the reason it is strongly recommended to copy a new HTML Code (version 2) from the Setup Admin > HTML Code area and replace the existing code on your website if you are utilizing the addon.  The new HTML Code will contain BEGIN PHP Live! HTML Code [V2] to indicate version 2.  After the V2 HTML Code has been pasted to your webpages, the addon should process correctly.

Was this helpful?
could be more helpful? send comment