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Knowledge Base » Errors and Troubleshooting » WinApp: Could not connect to the web server
WinApp: Could not connect to the web server

Try loading your PHP Live! system using a web browser.  If it loads correctly, then most likely the WinApp may be trying to load a HTTP URL.  Your server may be redirecting all HTTP traffic to HTTPS and WinApp may not be processing the redirect correctly.  Try loading WinApp using your HTTPS URL (example: HTTPS://www.your-website.com/phplive/winapp.php)

 

If you continually is having WinApp loading issue, please contact tech@phplivesupport.com for assistance.

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