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Help Desk » Errors and Troubleshooting » After upgrade, the login screen is loading my website
After upgrade, the login screen is loading my website

If your PHP Live! system is loading your website instead of the login screen, most likely it is a server configuration that is causing a page direct.  Typically a minor code modification can fix this situation and the patch is different from server to server.  Please contact tech@phplivesupport.com for assistance.

 

Few things to try:

 

  • Check if your server has a .htaccess file inside the phplive/ directory that may be causing the redirect.

 

  • Check the web server error log to see if there are any errors related to the PHP Live! system.

 

  • View the file phplive/web/config.php and change the $CONF['BASE_URL'] variable to a secure HTTPS URL, example:

    before: $CONF['BASE_URL'] = '//www.your-website.com/phplive' ;
    after$CONF['BASE_URL'] = 'https://www.your-website.com/phplive' ;
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