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Knowledge Base » How-To and Helpful Info » Reset Desktop Notification Settings
Reset Desktop Notification Settings

If you need to reset the browser desktop notifications setting to re-request the notification or update the setting, you'll want to do the following:

 

 Firefox browsers:

  1. Login to your PHP Live! system as an operator
  2. After logging in, click the "globe" or "lock" icon next to the browser URL field (the URL field on the browser itself)
  3. If previous Desktop Notification was declined or accepted, there should be "Permissions" area on the information box that displays the current Desktop Notification setting.  Clear the previous request by clicking the "Blocked Temporarily" or "Blocked" link.  This will reset the desktop notification request and you should be able to request access again.

 

NOTE: If you do not see the "Permissions" area on the URL information box, then proceed to enable the Desktop Notification by clicking the settings link that is above the profile picture on the operator console and then proceed to the Notifications menu and request desktop notification.

 

 Google Chrome browser:

  1. Login to your PHP Live! system as an operator
  2. After logging in, click the "lock" icon next to the browser URL field (the URL field on the browser itself)
  3. Update the setting to "Allow".  The operator console will need to be refreshed for new changes to go into effect.

     If you do not see the "Notification" option on the popup window, click the "Site settings" alternative method and set the "Notifications" from there.

     Another method to reset the desktop notification on Chrome is to access the setting at:
    "Chrome Settings" -> (click Advanced) -> Content Settings -> Notifications

 

 

 IE Edge browser:

  1. Login to your PHP Live! system as an operator
  2. After logging in, click the "lock" icon next to the browser URL field (the URL field on the browser itself)
  3. Update the Notification to On.  The operator console will need to be refreshed for new changes to go into effect.

 

 If you do not see the "Notifications" on the popup window, try accessing the IE Edge settings area:

  1. Access the IE Edge "Settings" -> "Advanced Settings" -> "Website permissions"
  2. Switch On/Off the notification for your PHP Live! URL
  3. Done!

 

IE 7/8/9/10/11 browser: Desktop Notification is not available for this browser

Safari browser: Desktop Notification is not available for this browser

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