Help Desk Help Desk   Live Chat Live Chat   Phone +1 (917) 409-7605 M-F 9am-6pm EST
Home
Features
Screenshots
Live Demo
Free Trial
Pricing
Client Login
Help Desk
Search:
Help Desk » Errors and Troubleshooting » Too many records to search. Text search not available.
Too many records to search. Text search not available.

If you see a message "Too many records to search. Text search not available." when attempting to search transcripts, it is because your PHP Live! system has more then 5000 stored transcripts.  Searching through many transcript records can greatly effect the server in various areas, a performance concern.  However, the latest PHP Live! version includes transcript search by year and the 5000 records limit has been removed.

 

Upgrade your system to the latest version and you should be able to search all the transcripts with a year duration option.  The latest PHP Live! version can be downloaded at the client area.

Was this helpful?
could be more helpful? let us know
1 people found this helpful