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Help Desk » Errors and Troubleshooting » IP chat max reached
IP chat max reached

As a security, there can only be maximum of 5 concurrent chat sessions per IP address.  When the max is reached for an IP address, the chat request will be immediately routed to the leave a message.  The maximum value can be updated.  The system variable is $VARS_MAX_IP_CHAT_REQUESTS.

 

The following documentation will provide more information about system variables and the proper steps to modify system variables:

 

https://www.phplivesupport.com/help_desk.php?catid=7&docid=39

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