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On Android, the operator console disconnects when phone goes to sleep or when app is in background

On Android Nougat, there has been reports of the operator console displaying disconnect message when the mobile goes to sleep or when the app is placed in the background.  One possible solution is to check the battery saving feature setting on the mobile phone and switch off the option that stops apps in the background from using the internet.  If you absolutely must have the PHP Live! app not use the internet when placed in the background, please contact tech@osicodesinc.com to express your interest and for a possible workaround.

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