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Help Desk » Errors and Troubleshooting » Error patch .. process. Refresh the page and try again.
Error patch .. process. Refresh the page and try again.

Temporary internet lag may cause the patch process to error.  Refresh the patch page and try again.  If you continuously see the error, most likely it is a directory permission issue, a server situation or possible DB error.

 

Some things to try:

 

  • Reset the directory permissions and try the patch again.
  • Check the web server error log for more detailed error.  The detailed message will typically pinpoint the exact cause.  If the web server error log access is not possible, then contact tech@osicodesinc.com to have your system looked into.
  • Check the PHP Live! database and make sure none of the tables are corrupt.  Repair all corrupt tables and try the patch again.

 

Contact tech@osicodesinc.com if you continuously see this message.

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