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Errors and Troubleshooting
Errors and Troubleshooting
mysql_connect: No route to host
MySQL "mysql extension is deprecated"
Permission denied related errors
MySQL: The server requested authentication method unknown to the client mysql_old_password
Lost connection to MySQL
mysql_connect: SQL safe mode in effect
PDO Extension Not Enabled
MySQL Access denied for user or host error
Function Deprecated warnings on 1.x-3.x systems
Error: 500 Internal Server Error
My PHP Live! URL shows a list of files, not a login screen.
MySQL DB Connection Failed
Can't connect to MySQL
Chat session did not create.
Column count doesn't match value count
WinApp: Google Maps "You are using a browser that is not supported by the Google Maps"
Just a blank page without any output or PHP error.
Chrome browser desktop notification is not working
Firefox popup window external links not able to open when clicked
MySQL "Too many connections"
MySQL: getaddrinfo failed: hostname nor servname provided, or not known
getimagesize: open_basedir restriction in effect
Error: 403 Forbidden error when accessing a directory or file
WinApp not working after Windows 10 upgrade
Chat icon not displaying on my website
Operators are not seeing the Traffic Monitor footer menu on the operator console.
Error: include_once: Unable to allocate memory for pool
Uninstalling PHP Live! system
Installation troubleshooting tips
Undefined variable: VALS
Undefined index: HTTP_REFERER
Use of undefined constant
MySQL: Headers and client library minor version mismatch.
is_writeable: open_basedir restriction in effect
mysql_connect: No connection could be made because the target machine actively refused it.
Too many records to search. Text search not available.
Undefined variable: patch_v
WinApp: After logging in, the operator console is blank screen
Desktop notification is not displaying on Firefox browser
mysql_connect: Host '...' is blocked because of many connection errors
Operators are online, the chat icon says online, but chat request says "Max chat sessions per IP".
mysql_connect: Host '...' is not allowed to connect to this MySQL server
Desktop notification on Mac is not working.
Missing argument in function
Automatic chat invite does not seem to display at the set criteria
Undefined variable: VERSION
Undefined index: SQLTYPE
filemtime: stat failed
IP chat max reached
Chat session. "Data too long for column"
Operator duplicate login loop error when trying to sign on
"Duplicate Login" continues to display after trying to login as chat operator
Operators are online but the chat icon on the website says Offline.
Patch processing looping
Undefined index: msg_busy
Automatic Chat Invite seems to be random instead of the criteria
"Nothing to upload" when uploading a profile picture
MySQLi Extension Not Enabled
Operator login loop error or duplicate login loop error
unserialize: Error at offset array_merge: Argument #2 is not an array
Traffic monitor GeoIP displays white flags for ALL traffic
Could not connect to local mail server or mail server is not installed.
SMTP addon displays an "undefined" error during activation
Undefined variable: requestinfo
Mobile App requires a secure HTTPS URL.
System error 815
After upgrade, the login screen is loading my website
No address associated with hostname
Traffic monitor shows 0 visitors after upgrading to PHP Live! v.4.7.4 with GeoIP v.9
mcrypt_decrypt deprecated error during patch process
WinApp error "WinApp is already running."
Error: 404 File Not Found
Error patch .. process. Refresh the page and try again.
Disconnect error 815 with ERR_SPDY_PROTOCOL_ERROR on browser
After upgrading PHP Live!, my WinApp still shows previous version or an error
WinApp: Could not connect to the web server
Function mcrypt_decrypt() is deprecated
zlib.output_compression enabled, the chat icon is not displaying
What happened to the chat transcripts menu on the operator console footer
Clicking the chat icon loads a webpage
WinApp shows "Could not connect to the web server. Server may be temporarily down or is unavailable."
When the chat request is declined, the request comes back
Email is not sending or SMTP addon is not sending emails or there is an email error
The HTML Code Mapper addon is not processing
The GeoIP is showing the wrong IPs or all the IPs are same on the traffic monitor
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