Help Desk Help Desk   Live Chat Live Chat   Phone +1 (917) 409-7605 M-F 9am-6pm EST
Home
Features
Screenshots
Free Trial
Pricing
Client Login
Help Desk
Search:
Help Desk » How-To and Helpful Info » Monitor and view current active chats in real-time
Monitor and view current active chats in real-time

To monitor and view current active chats in real-time, here is what you will want to do:

 

* Documentations are written assuming that your PHP Live! is always the latest version.  If you do not see the menu options or the feature, you may want to upgrade your system to the latest version.  The latest version can be downloaded at the client area. 

 

  1. Login to your PHP Live! system as the Setup Admin
  2. Click the top menu "Reports"
  3. Access the "Active Chats" sub menu.  If there are current active chats, click on the chat icon (located on the left portion of each row) to view the chat in real-time.
  4. Done!

 

Was this helpful?
could be more helpful? let us know