PHP Live! Help Desk
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How-To and Helpful Info
Access helpful URLs within the operator console with External URLs   [ ]
Add custom fields on the chat request window   [ ]
Assign an operator to a department   [ ]
Automatic chat invitation configuration   [ ]
Automatic global offline time for department operators   [ ]
Automatically open the embed chat window for operator chat invites   [ ]
Chat routing types: Defined Order, Round-Robin and Simultaneous   [ ]
Clear browser cache   [ ]
Creating a new language pack file   [ ]
Creating custom themes   [ ]
Disable visitor sending of chat transcripts   [ ]
DMARC domains   [ ]
Enable operator "Automatic Login" feature   [ ]
Enable or disable operator sharing of chat transcripts   [ ]
Exclude IPs from the footprint data   [ ]
FTP Program Installation   [ ]
Initiate chat with the visitor   [ ]
Mobile: Always open the chat sessions in a new window for all mobile visitors   [ ]
Monitor and view current active chats in real-time   [ ]
Multiple chat icons on the same page   [ ]
Operator Console "Network Status" network icon explained   [ ]
PHP Live! login URLs   [ ]
Reset Desktop Notification Settings   [ ]
Resize the visitor chat request window size   [ ]
Skip the pre-chat form similar option   [ ]
SMS new chat request notification   [ ]
Two chat icons on the same page with different chat icon image   [ ]
Update the outgoing transcript email message   [ ]
What are the .fes files in the file upload directory?   [ ]
Where are the uploaded files saved to on the hard drive and how long are they stored?   [ ]
Where is the text "Agent will be with you shortly. Thank you for your patience."   [ ]