PHP Live! Help Desk
Search:
» Help Desk Home » Installation and Upgrade » PHP Live! 4.x Installation
PHP Live! 4.x Installation

The following is the installation procedures for the Download Solution.

 

Server Requirements

  • Server OS: Mac, Windows or UNIX
  • Any web server: apache, IIS, etc
  • Server memory or disk space is dependent on your website traffic and the estimated live chat usage
  • PHP >= 4.3
  • MySQL >= 4.1 or MariaDB

 

FTP program recommendation - FileZilla FTP Program

 


 

Installation

 

PREP: Contact your server admin to create a new database for your PHP Live! system and request the following information:

  • MySQL Host
  • MySQL Login
  • MySQL Password
  • MySQL Database Name (new database created for the PHP Live! system)

Be sure the MySQL Login from the above information has the following privileges granted:

SELECT, INSERT, UPDATE, DELETE, CREATE, DROP, INDEX, ALTER

 

INSTALL:

  1. Login to the Client area and download the latest PHP Live! software to your computer.
  2. Unzip the downloaded file and extract the entire phplive/ folder to a location on your computer.
  3. Open an FTP connection to your server and FTP the entire phplive/ folder to a location that can be accessed from a web UR
    (example: www.your-website.com/phplive/).
     For cPanel users, you can simply upload the downloaded tar file (NOT the zip format) to the sever through cPanel and then extract the tar file (the tar format will set the correct directory and file permissions).  If wanting to use the zip format, you will need to unzip the zip file on the computer and upload the files using an FTP program.
  4. The directory phplive/web/ will need full read/write access by the web server.  The phplive/web/ directory will store temporary files and other software dependent dynamic system variables.  From the FTP program, right click the phplive/web/ folder and select option "File permissions" or "Permissions".  Check ALL the boxes, including "recurse into subdirectories" and submit changes.
  5. Open a web browser and access your PHP Live! system.
    (example: www.your-website.com/phplive/)
  6. Proceed with the web based installation, having the above MySQL information ready.
  7. Provide all the values on the Installation page.
  8. Install and Done!

 

Optimize your PHP Live! system: Improve and optimize the server and the PHP Live! system.

Was this helpful?
could be more helpful? let us know
260 people found this helpful