Export Transcripts Addon
Export your chat transcripts to a downloadable text file.
Key Features
- Search transcripts and export the results.
- Search criteria includes Departments, Operators, Tags, Custom Fields and text string.
- Export available for each month of the year.
- Downloadable text file contains the complete chat transcripts and visitor information.
Export Transcripts addon can be accessed at the Setup Admin area.
Setup Admin > Transcripts > Export Transcripts
Export Transcripts addon is available for Enterprise Download and On Demand clients only.