Export Transcripts Addon

Export your chat transcripts to a downloadable text file.
Key Features
  • Search transcripts and export the results.
  • Search criteria includes Departments, Operators, Tags, Custom Fields and text string.
  • Export available for each month of the year.
  • Downloadable text file contains the complete chat transcripts and visitor information.
Export Transcripts addon can be accessed at the Setup Admin area.
Setup Admin > Transcripts > Export Transcripts
Export Transcripts addon is available for Enterprise Download and On Demand clients only.