When the visitor sends an offline message, automatically send a customized reply to the visitor's email address.
Automatic Reply Benefits
- Automatically send an email reply to the visitor when they send an offline message.
- The Automatic Reply message can be plain text or you can include HTML.
- Include announcements or promotions in the automatic message.
- Save time for your visitors and team members by including FAQ or other information in the automatic message.
- Different messages can be sent for each departments.
Automatic Reply addon can be accessed at the
PHP Live! Setup Admin area.
Setup Admin > Departments > Offline Automatic Reply (Department Option)