If you want more control and run the Live Support Solution directly from your server and domain, then the Source Code Solution is right for you. No need to rely on a third party because everything (the source code and database) is located on your server! This provides an extra level of security and assurance.
Reasons why the Live Support Download Solution may be right for you
You do not want to pay Monthly fees
You have a server that is PHP and MySQL enabled (specs below)
You want to modify the source to better fit your needs
You want all data to be kept in your local database
You want to use it as an Intranet communication tool
You do not want to rely on a third-party
The fastest and easiest way to enable Live Support on your site is by signing up with our Hosted Solution. You simply copy and paste simple HTML code directly into your webpages and begin providing Live Support. Our technicians will monitor all tech issues.
Reasons why the Live Support Hosted Solution may be right for you
You don't have a server
You have a server, but it is not PHP or MySQL enabled
You don't want to worry about server issues
You don't want to worry about bandwidth usage
You want to quickly be online (just copy/paste HTML code)
You don't want to worry about upgrades (we'll upgrade your system, free!)
You want a fast and reliable support solution
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