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What areas of the software is translated?

The various language packs are for the visitor chat window text, such as "Start Chat", "Name" and "Email".  These texts are static text and have already been translated.  However, the actual chat session can process different languages based on user input.

 

The operator console and the setup area text are in English.  The main issue of translating these areas are formatting of the UI.  For example, the letter spacing of the English word "Transcripts" is different letter spacing of the Spanish translation "Transcripción".  Difference in font spacing can affect the UI and may cause some issues with functionality.

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