Over 10+ Chat Window Themes
There are over 10+ chat window themes to choose from to match your website design. The chat themes can be set for both the visitor chat window and the operator console chat window.
 
Assign An Operator To Multiple Departments
A single operator can be assigned to multiple departments, providing the operator to quickly view which department the visitor is trying to reach. It also allows the visitor to narrow their support topic. Unlimited number of departments can be created!
 
Chat With Multiple Visitors Simultaneously
One operator can service many chat requests simuntaenously. However, if the operator prefers to focus on only one chat request at a time, simply set the max "concurrent chat" limit to 1 for the operator.
Mobile SMS Alert For New Chat Requests
The operators can receive new chat request mobile SMS alert. This allows the operator to be away from the computer and when a visitor requests chat, an SMS alert will be sent to the operator's mobile.
• A full featured mobile app for iOS and Android will be available near March 2016.
 
View Your Website Traffic In Real-Time
Knowing your website traffic patterns throughout the day is crucial. The real-time traffic monitor will provide valuable website traffic information. View visitor webpage footprints, connecting IP address and more.
 
Visitor Insight With GeoIP And Google Maps
Whether your business caters to customers locally, nationally or internationally, the GeoIP and Google Maps integration will enable your operators to quickly view the visitor's IP address demographic.
These are just some of the key features. View all the features with your free trial.
Software download is not required. Simply launch a web browser to provide live chat assistance!
Integrate PHP Live! with:
The Visitor Chat Window Can Be Translated to Languages:
English
Portuguese
Spanish
Bulgarian
Danish
German
French
Italian
Russian
Norwegian
Danish
Serbian
Swedish
Greek
Korean
Japanese
 
PHP Live! addons:
PHP Live! Mobile Apps:
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